Smarter Returns.

ReverseLogix is the only end-to-end,purpose-built, returns management system(RMS) with configurable and flexible workflows that serve B2B, B2C and hybrid environments. We don’t just solve the returns logistics puzzle, we optimize it.

Creating a Frictionless Returns Process

A recent ReverseLogix study aggregating hundreds of interviews across 50+ large retail organizations has revealed that, for many online sellers, a Frictionless Returns Process is the clear missing piece in the ecommerce puzzle.

In an increasingly competitive digital marketplace, rising overhead costs and disrupted supply chains are putting pressure on sellers to find margin without raising prices. This new dynamic has given retailers a new perspective on the out of control costs of their current returns process, along with urgency to find better ways to streamline their workflows to improve the customer experience and unlock more value across the entire return lifecycle.

Returns Experience

Deliver a better customer experience and build brand loyalty

Returns Management

Improve your profits, enhance your processes, create efficiencies and stay competitive

Repair & Recommerce

Manage customer registrations, coordinate returns and perform both in-warranty and out-of-warranty repairs

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Returns Management That Delivers

Insight across your returns management process helps you deliver better results

Add customer reviews and testimonials to showcase your store’s happy customers.

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Add customer reviews and testimonials to showcase your store’s happy customers.

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Add customer reviews and testimonials to showcase your store’s happy customers.

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